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Customer care

Cancellation

Plans change. Here is how cancellation works.

Before dispatch

Orders may be cancelled before they are dispatched.

To request cancellation, contact support@beyondthebean.in or WhatsApp +91 83101 97409.

Include:

  • Order ID
  • Name
  • Cancellation request

After dispatch

Once an order has been dispatched, cancellation requests cannot normally be accepted.

If a shipment has already entered the courier network, it will be handled through the applicable delivery/NDR/RTO process.

Any refund or other remedy will be subject to applicable law and the circumstances of the order.