Information we collect
Depending on how you use the website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order information
- Payment-related transaction information
- Account/login information
- Customer support communications
- Information you voluntarily provide to us
How we use information
We use information to:
- Create and manage customer accounts
- Process orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Communicate about orders
- Prevent fraud and misuse
- Improve our website and services
- Understand website usage
- Send marketing communications where applicable and permitted
Payments
Payments are processed through our payment gateway.
Beyond The Bean does not need to store customers' complete card credentials on its own systems.
Shipping
Order information required for fulfilment may be shared with logistics/shipping partners so that orders can be delivered.
Analytics & marketing
The website may use analytics and marketing technologies, including Google Analytics and Meta Pixel, to understand website usage and improve marketing performance.
Login
The website may support account authentication through email and Google sign-in.
WhatsApp & email
We may communicate with customers through email or WhatsApp for order updates, support, delivery-related communication and other permitted communications.
Cookies
The website may use cookies and similar technologies for:
- Essential website functionality
- Login/session management
- Cart functionality
- Analytics
- Marketing and measurement
Your information
Customers may contact us regarding their personal information, account or privacy-related questions.
Contact: support@beyondthebean.in
Changes
This Privacy Policy may be updated periodically.
The latest version will always be available through the website footer.