Food products
Our products are food products prepared and packed for consumption.
For hygiene and safety reasons, we do not accept returns of products that have been opened or used, except where a remedy is required under applicable law.
Damaged products
If your order arrives damaged, contact us within 3 days of delivery.
Please send:
- Order ID
- Clear photographs of the outer packaging
- Clear photographs of the damaged product
- Photographs clearly showing the issue
Send your request to support@beyondthebean.in or WhatsApp +91 83101 97409.
Replacement
For an eligible damaged product, our standard remedy is a replacement.
We may request additional information or photographs to verify the claim.
If replacement is not reasonably possible, or if a refund or another remedy is required under applicable law, the appropriate remedy will be provided.